Account and app help
Email support@getstake.today with your username, phone model, Android version, and a short description of what happened. A screenshot can help. Remove private messages or other people's details before attaching one.
Never send your password, sign-in code or full payment-card details. If you cannot sign in, use the same email address you used for your account where possible.
Purchase questions
Include your store order reference, the date of purchase and what is missing. Do not send a full bank statement. See current pricing and purchase terms for more information.
Delete your account without reinstalling
Email support@getstake.today with the subject Delete my Stake account. Send it from your registered email address and include your username, if you know it. We may need to confirm account ownership before acting.
You can also use Settings > Delete account in Stake. Read what deletion removes and what can remain, including the current uploaded-file limitation.
Privacy requests
Send access, correction or other privacy requests to support@getstake.today. Tell us which account and information your request concerns. See Your rights for details.
Report a safety issue
Use the report and block controls on a profile or conversation. For child-safety reports, use the dedicated contact on our child-safety page. If someone is in immediate danger, contact local emergency services.